Returns & Exchanges

At Dash, we want you to love your home; if a piece isn't the perfect fit, you can return most items within 30 days of delivery for a full refund. Our goal is to make the return process as seamless as your initial shopping experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the home goods you wish to send back.

2

Pack with Care

Place the items in their original packaging, ensuring all hardware, assembly tools, and protective padding are included to prevent damage during transit.

3

Label and Ship

Download and print your prepaid shipping label, attach it securely to the outside of the box, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned furniture or decor, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing